How Does Order Defense Work?


1 Click Install

Order Defense includes an easy 1 click install for your Ecommerce store. Simply install the app and enable Order Defense in the app dashboard to instantly start protecting your customer's orders.

The Order Defense widget will appear on the cart page of your website offering to add the order protection to your customer’s cart when they continue to checkout. The cost of the protection is carefully calculated based on the subtotal of each order to ensure your business is never at risk when shipping your products. Use the dashboard to view reports and analytics.


Low-Cost Protection

With an Order Defense protection plan included in their order, your customers will enjoy a low-cost alternative to traditional shipping protection. For a small percentage of their order subtotal, they will receive protection from loss, theft, and damage until they receive their order.

As the business owner, you will lower your overall risk of order issues by collecting a small fee from each order that opts to include OrderDefense in their purchase. This fee covers the cost of the Order Defense app as well as creating instant profit on every order.


In-House Claims

Order Defense allows your business to collect a small fee for each order that includes a protection plan so that your in-house team is able to provide replacement orders with no risk to your business.

Replacing orders is never ideal, but Order Defense creates the opportunity to increase your business revenue to more than compensate for the loss. If you’re already replacing orders for customers who experience issues with their shipping, you now have a method to protect your customers while growing your business with Order Defense.


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  • What is Order Defense?

    App Details Order Defense allows your business to collect a small fee for each order that includes a protection plan so that your in-house team is ab...